Privacy Policy for Manufactus (Manufactus.it)

Last updated: 12/12/2024

This Privacy Policy describes how Manufactus collects, uses, and discloses your personal information when you visit, access, or make a purchase through our website at https://manufactus.it (the “Site”). By using the Site, you agree to the terms of this Privacy Policy and our Terms and Conditions.

1. Information We Collect

• Personal Information: We may collect personal information you voluntarily provide when you interact with the Site. This includes, but is not limited to, your name, email address, postal address, phone number, and payment information provided during purchases.

• Account Information: If you create an account on the Site, we may collect information related to your username, password, order history, preferences, and other information required to maintain and manage your account.

• Order Information: When you make a purchase, we collect information necessary to process and fulfill your order, including your billing address, shipping address, payment method, and product selections.

• Communication Information: We may collect information from email exchanges, customer support inquiries, surveys, newsletters, and promotions that you voluntarily participate in.

• Technical and Usage Information: We use cookies and similar tracking technologies to collect information about your device, browsing actions, and usage patterns. This may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This information helps us improve the Site’s functionality, user experience, and marketing efforts.

2. How We Use Your Information

We use the personal information we collect for various purposes, including:

• Order Processing: To process, fulfill, and ship your orders, as well as to communicate with you about your order status and provide customer support.

• Account Management: To create and maintain your account, including password management, order history access, and profile updates.

• Customer Support and Communication: To respond to your inquiries, provide assistance, and send transactional or service-related messages (e.g., order confirmations, invoices, shipping notifications).

• Marketing and Promotions: To send you newsletters, promotional offers, and other marketing communications that we believe may be of interest to you. You can opt out of receiving these communications at any time.

• Site Improvement and Personalization: To analyze user behavior, preferences, and trends, enabling us to enhance your browsing experience, customize content, and improve the Site’s usability and design.

• Legal Compliance and Protection: To comply with applicable laws, regulations, and legal processes, and to protect the rights, property, and safety of our users, employees, and the public.

3. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to collect technical and usage information. Cookies are small text files placed on your device to store preferences and to enhance your browsing experience. You can control how cookies are used by adjusting your browser settings. Please note that disabling cookies may limit certain functionalities of the Site.

4. Third-Party Services and Sharing of Information

We may share your information with third parties in the following circumstances:

• Service Providers: We engage trusted third-party providers to perform functions and services on our behalf, such as payment processing, order fulfillment, analytics, marketing, and customer support. They only have access to the information necessary to perform their duties and are obligated not to disclose or use it for other purposes.

• Business Transfers: If we are involved in a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred as part of that transaction, subject to applicable confidentiality protections.

• Compliance and Legal Requirements: We may disclose your personal information if required by law, court order, or governmental authority, or if we believe it is necessary to protect our rights, property, or the safety of our users and the public.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.

6. Data Security

We employ reasonable administrative, technical, and physical measures to safeguard your personal information from unauthorized access, loss, misuse, alteration, or disclosure. While we strive to protect your data, no transmission over the Internet or electronic storage method is completely secure, and we cannot guarantee absolute security.

7. International Data Transfers

If you are located outside of the European Economic Area (EEA), please note that your personal information may be transferred to and processed in countries other than the one in which it was originally collected. These countries may not have equivalent data protection laws. We will take all necessary steps to ensure that such transfers comply with applicable data protection laws and that your information remains protected.

8. Your Rights

Depending on your location and the applicable laws, you may have the right to:

• Access and obtain a copy of your personal information.
• Request correction or deletion of your personal information.
• Object to or restrict the processing of your personal information.
• Withdraw your consent to the processing of your personal information (where we rely on your consent).
• Request data portability, if applicable.

To exercise these rights, please contact us using the contact details provided below. We will respond to your request within the time frame required by law and may ask you to verify your identity before proceeding.

9. Third-Party Websites

The Site may contain links to third-party websites or services that are not operated or controlled by us. We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review their privacy policies before providing any personal information.

10. Children’s Privacy

The Site is not intended for children under the age of 16. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 16, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. Any updates will be posted on this page with a new “Last updated” date. Your continued use of the Site after any changes constitutes your acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: in**@ma********.it

We are committed to addressing any issues you may have and will respond to your inquiries as soon as reasonably possible.